Job Description

Job Description

Job Description

Vasion is looking for an Associate Technical Writer who exemplifies our core values and is eager to launch their career in technical communication. We are committed to making digital transformation attainable for everyone by building an affordable, integrated SaaS solution that simplifies business processes. Vasion offers a flexible working environment for our 300+ employees around the globe, including at our headquarters in St. George, Utah.

Position Summary

As an Associate Technical Writer, you’ll support the documentation efforts for the Vasion Print product line. In this entry-level role, you’ll work closely with senior writers and product teams to learn the ropes of product documentation—researching, writing, and maintaining content that helps our customers succeed. This is an excellent opportunity for someone early in their technical writing career to gain experience in SaaS documentation, topic-based authoring, and cross-functional team collaboration.

Key Responsibilities

• Assist senior technical writers in creating and maintaining user documentation for Vasion products
• Learn and apply topic-based authoring best practices using our content management system (CMS)
• Help update existing documentation for accuracy and consistency across versions
• Work with product managers, designers, and developers to gather technical details
• Contribute to release notes and other product-related content under guidance
• Review and edit content for grammar, clarity, and adherence to style guidelines
• Participate in documentation planning meetings and team reviews
• Support other writing or editing tasks as needed by the documentation team

Requirements

• Degree in English, Technical Communication, Journalism, Information Design, or a related field
• Strong written communication skills and a keen eye for detail
• Interest in software, SaaS, or technical subjects, and willingness to learn technical concepts
• Familiarity with basic documentation tools (such as Microsoft Word, Google Docs, or Markdown)
• Ability to take direction, receive feedback, and work as part of a collaborative team
• Previous internship or coursework in technical writing (preferred but not required)
• Exposure to tools like MadCap Flare, Jira, Confluence, or CMS platforms is a plus

Benefits

• Flexible work environment
• Discretionary Vacation bonus
• Flexible paid time off
• Paid parental leave
• Competitive pay
• A full suite of traditional benefits
• Training/Advancement opportunities
• 401k with company-match
• Mental Health Wellness Support
• Financial wellness education
• Company-contributed HSA
• Headquarter perks include gym, pickleball, snacks & drinks, arcade, theater room, monthly All Hands lunch, etc.
• Lehi, Utah office perks include gym access, snacks & drinks, monthly All Hands lunch

Our Core Values

Vasion looks for people who will exemplify its core values and are driven to become:

• Action Owners (Extreme Ownership by Jocko Willink and Leif Babin)
• Candor Seekers (Radical Candor by Kim Scott)
• Relationship Builders (Leadership and Self-deception by The Arbinger Institute)
• Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller)

More About Vasion

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Additional Information

Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.

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