Introducing Productboard Pulse. Exec-level insights into what your customers need, powered by AI.
At Productboard, we fundamentally believe that the world's best products are created by product makers who possess an exceptionally deep understanding of their customers' needs. Whether they are Product Managers, Designers, or Engineers, the brightest minds behind the most successful and beloved products are those who truly embody their customers.
That is why we have centered the functionality of our Product Management Platform around understanding customers, competitors, feedback, and user research. We've built a unique set of capabilities designed to distill critical customer insights to inform key product decisions.
The Insights team at Productboard oversees this critically important set of capabilities and the underlying platform that centralizes data about the market, including information on customers and competitors, user feedback, and research from interviews, emails, support tickets, social media conversations, app reviews, direct customer requests, and more.
We're seeking a seasoned Principal Product Designer to become a key part of this critical team to help customers instantaneously and continuously map value throughout their journey through the product. You'll be responsible for owning and developing the entire product area related to customer insights and its growth with customers. You'll work broadly across our platforms to ensure that all our capabilities are fundamentally customer-centric. You’ll also raise the bar of Design craft – visual execution, engaging interactions, usability, and overall user experience of the product.
You will play a pivotal role in driving both design and execution to stay ahead of our competition. The capabilities we deliver and the set of use cases we solve for have never been fully addressed by any software product before, meaning you must be prepared for the uncertainty and excitement of operating at the forefront of innovation in our space.
Our product is driven by a strong product-led growth motion, and you will be among people who understand the challenges of simplifying complexity without compromising functionality for large enterprises.
This role is based in our San Francisco office, where you will work closely with your product management and engineering colleagues on-site at least three days a week (Mondays, Tuesdays, and Thursdays) to ensure the close alignment necessary for the highly innovative nature of your work. You will also collaborate with several other globally located product teams and have the opportunity to travel to Prague and other European destinations.
At Productboard, we believe in providing you with a comprehensive compensation and benefits package that reflects our commitment to your well-being and professional growth. Here's what you can expect:
The expected base pay range for this position in the San Francisco area is $180,200 - $238,700 . In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future.
Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 5,500 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry, use Productboard to understand what customers need, prioritize what to build next, and rally everyone around their roadmap.
With offices in San Francisco, Brno, and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.
In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.
Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:
Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion op]]> <
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