Job Description
Shipboard Operations Field Technician
Work Location – Miramar, FL 33025
Positions Requested – 1
Total Hours – contract to hire
Travel – 50-75%
US Citizen or Permanent Resident with valid passport
Job brief : We are looking for a highly skilled and experienced Field Technician to join our onsite shipboard operations team. The ideal candidate will be responsible for installation of cellular equipment and DAS equipment to provide service to cruise ships throughout the world. This will include but not be limited to new installs, upgrades, repairs and maintenance and decommissioning of equipment. You will work rack building (radios, routers and switches, servers, RF and DAS), will need to understand international travel policies and be able to travel anywhere in the world and be gone for up to 2 months at a time.
About the company : A leading provider of maritime cellular networks, supporting the cruise, ferry, yacht, and shipping industries worldwide. As award-winning technology leaders, enables digital transformation shaping the future of maritime by connecting people, data, and things through an exceptional wireless network experience.
Responsibilities
- Installing, upgrading, repairing, and troubleshooting cellular and DAS equipment on cruise and cargo vessels throughout the world
- Working onboard, embarkation and disembarkation of cruise and cargo ships
- Onboard training of our system with the ship’s personnel
- Configuring hardware and testing of equipment and system after installation
- Rack and stack and cable management of routers, switches, radios, servers, PDUs, UPS, and DAS equipment
- Performing routine maintenance on technology equipment
- Testing equipment to troubleshoot the issues
- RF Propagation testing throughout vessel
- Documenting installation and repairs
- Create formal documentation for customer
- Maintaining all tools and equipment used during service calls
- Teaching customers how to use the equipment properly
- Managing the stock of replacement parts and equipment
- Reporting and communicating with multiple ship representatives/high ranking officers, vendors, and service providers
Qualifications
- Local to South Florida
- Ability to walk and stand for long periods of time
- Ability to Lift and carry up to 50lbs
- Ability to travel in short notice
- Self-Starter with the ability to work independently or with a team and lead projects with multiple vendors
- Maintain tight project timelines having strong problem-solving skills
- Strong customer service skills
- Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms.
- Proficient in Microsoft Word, Excel, and Visio
- Clear understanding of basic networking configurations.
- Understanding of RF, DAS propagation, and testing of the networks and RF propagation
- Technician will need an understanding of international traveling and obtaining Visas when required
- Ability to travel with the tools of the trade and flexible to travel with last-minute notice for several weeks at a time
- Problem-solving skills to diagnose problems with malfunctioning equipment
- Time-management skills to handle appointments efficiently and stay on schedule
- Attention to detail to spot issues and complete accurate reports about the repairs
- Organizational skills to keep tools and paperwork organized while in the field
- Computer and technical skills to understand the equipment fully
Pay Range: $25 - $30/HR W2
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
Job Tags
Permanent employment, Full time, Contract work, Part time, Local area, Worldwide, Flexible hours,