A Travel Care Specialist (TCS) must: Must be available to work a variety of shifts, including nights, weekends and holidays. Have the proven ability to communicate fluently in English (verbally and written); a second language (especially Spanish) is a plus. Is detail oriented, highly organized, and able to work in a fast-paced environment. Duties may include but are not limited to: Ticket Agent / Customer Service: Overall customer care; answering incoming customer requests for travel and company service information via company phone and/or through an online customer service database Troubleshoot and resolve customer service issues Provide guidance and support to customers navigating the company website, in addition to assisting customers with troubleshooting, placing and exchanging online ticket reservations Professionally educate, inform and enforce customers on company guidelines and policies Provide ADA (American Disability Act) travel and service information and arrange travel assistance, compliant under ADA law, to customers Assist with day to day operations of the ticket counter (as needed) Promote and sell tickets, seasonal services (gift certificates etc.) via phone and ticket counter Clerical duties as assigned (filing, data entry etc.) Answer Customer Care calls and Voicemails Loading buses, Luggage accountability, and Lost and Found Operations Additional Key Skills: Must be able to lift/push/pull up to 50 pounds of luggage Basic computer skills May be required to travel to other locations for support of work if needed / required (short staff, holiday support, etc) Peter Pan Bus Lines
...Winn-DixieWinn-Dixie Retail Stores - 1227 ATLANTIC BLVD [Department Supervisor] As a Liquor Store Manager at Winn-Dixie, you'll: Manage the daily operations of the department; Be accountable for the profit and loss (P&L) for the department; Increase customer confidence...
...countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and...
...Los Angeles, CA! We deploy software-defined, autonomous metal 3D printing factories around the world, bringing the scalability of software... ...Significant stock option packages100% employer-paid Medical, Dental, and Vision insurance (premium PPO and HMO options)Life...
Nielsen Automotive Group is looking for an Accounts Payable Clerk to join the team!BENEFITS:* FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University* Excellent work environment* Employee discount plans on purchases and services* Competitive wages...
...Parental Leave, and more! Painter I at Ditch Witch: This employee works closely with the other members of a team to shot blast and paint equipment and parts. This position is a part of a team that rotates responsibilities. What Will You Do? Read information from...